TRP vFax

Ohio’s Best HIPAA Compliant Online Fax Service

Our e-mail to fax services are simple, secure and efficient. Don’t let old fax processes slow your business down. Now you can send faxes online from your computer or your phone, anytime, anywhere.

TRP vFax helps businesses from all over America save time and money. Based in Ohio, we have helped businesses from Cleveland and Akron to Toledo and Columbus. But we can provide our vFax services to any part of the United States.

Our vFax service allows our clients to:

  • receive faxes electronically, usually by email
  • send faxes from a web portal, via email-to-fax and print to fax
  • use HIPAA compliant online faxing for sensitive documents
  • save 50% or more per month compared to analog fax line systems

We are experts in creating online fax systems (also known as efax or e-fax) for businesses of all sizes. Contact us today to see how we can help you.

TRP vFax online faxing service

Our HIPAA Compliant Fax Service

TRP vFax gives our customers the flexibility to customize their settings to ensure their HIPAA compliance.

Medical professionals and organizations must use a HIPAA compliant fax service to ensure patient data is kept secure. By using our HIPAA compliant online fax service (sometimes called eFax or virtual fax), you can be confident that your data is secure and that your fax system follows all of the rules and regulations outlined in HIPAA requirements.

HIPPA compliant fax service

HIPAA vFax Compliance & Security Details

When choosing a HIPAA compliant online fax service, we understand that strict security standards and regulatory compliance are your top priorities. Explore why our online faxing is the trusted solution for achieving and maintaining HIPAA compliance, essential for medical, legal and educational organisations.

All fax data on our vFax platform is protected with robust encryption at every stage.

At rest: Documents and files are encrypted at rest using 256-bit AES encryption, ensuring stored fax data remains secure.

During transmission: Faxes are sent over secure TLS 1.2 encrypted connections (HTTPS), preventing eavesdropping or interception in transit.

This end-to-end encryption approach means sensitive fax content stays confidential and protected both in storage and while moving between sender and recipient.

Our HIPAA compliant online faxing platform is SOC 2 Type II certified. This certification reflects its rigorous security controls and commitment to industry standards.

Our vFax service also meets a broad range of industry compliance requirements and certifications:

  • HIPAA & HITECH: The service is fully HIPAA compliant for healthcare communications. Our service will sign Business Associate Agreements (BAAs) with customers to ensure protected health information is handled in accordance with HIPAA/HITECH rules.
  • SOC 2 Type II: We maintain a SOC 2 Type II certification, meaning our security practices and controls have been independently audited and verified to meet the stringent Trust Services Criteria for security, availability and confidentiality.
  • GLBA & SOX: For financial and corporate clients, our vFax service adheres to regulations like the Gramm-Leach-Bliley Act (GLBA) and Sarbanes-Oxley (SOX). It is designed to safeguard financial data privacy and support the record-keeping and audit requirements of publicly traded companies.
  • PIPEDA (Canada): Our online faxing also supports international compliance needs and meets Canada’s PIPEDA guidelines for protecting personal information, enabling privacy-compliant faxing for Canadian organizations.
  • HITRUST Framework: In addition, our vFax service aligns with frameworks such as HITRUST to satisfy the high security standards expected in healthcare environments. This reflects an added layer of diligence in protecting sensitive data beyond basic legal compliance.

Our HIPAA compliant online faxing enforces clear data retention policies that balance accessibility with compliance.

By default, fax files are retained for up to one year. Once a fax reaches one year from its creation, it is automatically moved into an Archive for an additional 30 days, after which the fax’s attachments are permanently deleted.

Beyond that point, only the fax metadata (delivery logs and details, without the content attachments) is preserved in a read-only Cold Storage and retained indefinitely for compliance auditing.

Administrators have the option to configure shorter retention periods if required by policy. Regardless of any custom setting, core fax metadata will still enter Cold Storage after one year and 30 days to ensure critical transmission records are maintained.

In general, customer data is retained for as long as an account is active and for a reasonable period after account termination to meet any legal obligations or dispute resolution needs.

This retention approach ensures that organizations can access recent fax documents for a set period while older data is securely archived to satisfy regulatory record-keeping requirements.

Our vFax platform provides comprehensive audit logging and tracking to support security and compliance oversight.

The system automatically records detailed audit trails for all fax activities. Administrators can review logs and reports to see when and where faxes were sent, received or accessed, ensuring full transparency of fax communications.

These advanced tracking and reporting features make it easy to verify transmissions, monitor user actions, and demonstrate compliance with requirements (such as HIPAA or SOX) that mandate thorough record-keeping and monitoring of information access.

Strong user authentication and granular access controls are built into the our online faxing service to prevent unauthorized use:

  • Two-Factor Authentication (2FA): Our HIPPA compliant fax service supports optional 2FA for all user accounts and we recommend enabling it for all users. This adds an extra layer of login security by requiring a secondary verification code, greatly reducing the risk of account breaches.
  • Role-Based Permissions: The platform offers account-level user roles and permission controls. Administrators can define which team members are allowed to send faxes, view sensitive fax content or manage settings. This ensures each user only accesses the fax data and features appropriate for their role.
  • Session Management: Automated session timeouts are in place to protect accounts. If a user is inactive for a period, the system will automatically log them out, preventing someone else from hijacking an unattended session. This, combined with robust password policies and 2FA, helps secure accounts against unauthorized access.

We also support Single Sign-On integration via SAML 2.0 for enterprise customers, allowing users to authenticate through providers like Okta or Azure AD. This further enhances access control by centralizing and strengthening authentication.

Our secure vFax service is designed with the needs of highly regulated industries in mind. Its security measures and compliance commitments enable organizations in healthcare, finance, legal, government and other regulated sectors to use fax communication confidently.

Healthcare providers can transmit patient information in compliance with HIPAA and HITECH, backed by signed BAAs and full PHI protection.

Financial institutions and legal firms can meet requirements like GLBA or SOX by using our audited and encrypted fax platform to protect client data and maintain proper records.

Even educational and government entities which often face strict privacy and records retention rules, benefit from end-to-end encryption, detailed audit trails, and administrative controls that align with their compliance mandates.

By embedding these security and compliance features into the core service, TRP vFax allows organizations in regulated industries to fax documents electronically while adhering to all relevant regulations and industry standards.

Doctor in a medical office using her laptop computer
TRP vFax Portal Mobile

TRP vFax portal on a mobile device

Can I Fax From My Phone?

Yes! Our vFax portal is compatible with all cell phones and provides an easy interface for sending faxes from your phone.

Send faxes on the go no matter where you are, right from your favorite internet browser.

With TRP vFax, you can be on the road and have your fax machine in your pocket.

Can I Fax From My Computer?

Yes! Thanks to vFax, you can fax from your desktop computer, laptop, tablet – basically from wherever you have access to your e-mail!

With our system you can both send and receive a fax via email.

Say goodbye to your paper-based fax machine system and say hello to organized, efficient and easy faxing!

Screenshot of the TRP vFax Desktop portal for online faxing

TRP vFax portal on a desktop device

Benefits of our HIPAA Compliant Fax Service

We are your local Ohio virtual fax experts, bringing your business more flexibility and mobility.

Find out for yourself why our online fax service will change the way your business operates for the better.

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Dedicated Fax Number

Your dedicated fax number acts as your address in the virtual fax world. It is an assigned telephone line or toll-free number used for transmitting and receiving digital versions of documents.

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Be Organized

Online fax services make it easy to keep track of incoming messages. Get them directly to your inbox and use tags or notes so they’re organized the way you want them to be.

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Time Efficient

No more waiting by a machine for an important document to show up. Now you can get notified via email when any incoming faxes arrive!

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Cost Efficient

Online fax services are cost effective. Save money on paper, ink, repairs and more! vFax service is significantly cheaper than old, analog telephone service. An easy way to save your budget!

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Better Security

Your vFax will be e-mailed with SSL encryption and will always reach the correct recipient. No more paper faxes being picked up by accident or left on the machine.

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No Extra Costs

To send and receive online faxes, you simply need access to the internet. From any device. So you can use your existing computers, phones or tablets – no need for new equipment!

Can I send to a fax machine?

If your recipient still uses a fax machine, it doesn’t matter! You can still fax from a computer, phone or tablet. Online faxing sends and receives documents in a format that a fax machine can read. Simple!

Sending to a traditional fax from a virtual fax

Using a traditional fax machine

Can I still use my fax machine?

Of course! It is up to you whether you move your fax process completely online or continue using your fax machine.

TRP Communications will work with you to plan a system that is best for your business. Our expertise in the world of vFax will help your business fax system become more manageable, efficient and convenient.

Frequently Asked Questions

Below are some common inquiries about HIPAA compliant online faxing. If you have any other queries, get in touch with our team!

Any individual or organization that handles Protected Health Information (PHI) must comply with HIPAA regulations. This includes, but is not limited to:

  • Healthcare providers
  • Health plans
  • Healthcare clearinghouses

If you transmit, receive, or store patient health information, a HIPAA-compliant online fax service is crucial to ensure the privacy and security of that data and to avoid significant penalties for non-compliance.

Yes, absolutely. HIPAA compliance applies to the entire process of transmitting Protected Health Information (PHI) via fax, encompassing both sending and receiving. This means:

  • Sending Faxes. You must ensure that PHI is securely transmitted, that it reaches the intended authorized recipient and that you have an audit trail of the transmission.
  • Receiving Faxes. You must have safeguards in place to protect PHI as soon as it is received, ensuring only authorized personnel can access it and that it is stored securely.

At TRP Communications our HIPAA compliant online fax service addresses these requirements by implementing robust administrative, technical and physical safeguards for all faxing activities.

The cost of HIPAA compliant online fax services can vary depending on the provider, the number of pages you send and receive and the features included.

While the monthly subscription is an important cost, we encourage you to look at the significant savings an online fax service offers compared to a traditional fax machine and landline.

  • No Dedicated Phone Line. A traditional fax machine requires a separate, dedicated phone line, which can cost your business a recurring monthly fee. An online fax service uses your existing internet connection, eliminating this expense entirely.
  • No Hardware or Maintenance Costs. Forget the initial purchase of a bulky fax machine (which can cost hundreds of dollars), as well as ongoing costs for repairs, maintenance and IT support.
  • Eliminates Supply Costs. With online fax, you’ll no longer need to purchase expensive toner, ink or stacks of paper for every fax you send or receive.
  • Saves Time and Increases Productivity. Online faxing automates many manual tasks, such as refilling paper, clearing paper jams and waiting for a free line. This saves valuable employee time that can be redirected to more important business tasks.
  • Reduces Clutter and Storage. All faxes are stored digitally in a secure, organized and easily searchable cloud environment, eliminating the need for physical filing cabinets and reducing clutter in your office.

At TRP Communications, we offer competitive pricing structures designed to meet the needs of various healthcare practices and organizations. With our vFax service, you’ll not only gain secure and compliant online faxing, you will also enjoy substantial savings. Please contact us for a personalized quote.

At TRP Communications, the security of your Protected Health Information (PHI) is our top priority. Our HIPAA Compliant Fax Service is built with multiple layers of protection to ensure the confidentiality, integrity and availability of your data. This includes:

  • End-to-End Encryption
  • Secure Data Centers
  • Access Controls and User Authentication
  • Comprehensive Audit Trails
  • Business Associate Agreement (BAA)

We are committed to providing a secure and reliable online fax solution that allows your organization to maintain HIPAA compliance with confidence.

If you want to know more about our vFax compliance & security, get in touch with our expert HIPAA compliance team, who will be happy to help.

Speak to Our vFax Experts

Our Ohio based team are here to help. We’ll help you assess your fax needs and determine the best solution for your business.

Whether you are looking for more information about faxing from your computer, faxing from your phone or if you just want to understand more about our HIPAA compliant fax service, get in touch today.

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Get your free personalized consultation & quote today.