Our Cleveland, Ohio based team of technicians works with small businesses and larger companies to develop office phones systems & IT services tailored to your unique needs.
TRP Business Phones
Ohio Business Phone Systems
At TRP Communications, we understand that a reliable and efficient telephone system is essential to any successful business. Whether you’re a small startup in Cleveland, a growing office in Columbus or an established enterprise with multiple locations, we offer a comprehensive range of business phone system solutions tailored to your unique needs.
From on premise office phone systems to cutting-edge cloud-hosted VoIP PBX, we’re here to help you connect. We have decades of experience in:
- On premise PBX
- Legacy phone system migrations
- VoIP phones
- Cloud hosted VoIP PBX
- Business phone system installation
Explore our business phone system options below to find the perfect fit for you or contact us to find out more.
Types Of Business Phone Systems
Get an overview of the different types of office telephone systems that exist, and learn which one might best suit your company.
We offer tailored small business phone systems that suit your budget, and can provide fully featured office phone systems for larger companies.
TRP VoIP Service
VoIP Phone Service
Our VoIP phone service is great for businesses with an existing PBX system, who are looking to cut costs and add modern features by leveraging internet-based calling without a full system overhaul.
TRP Cloud VoIP
Cloud Hosted VoIP PBX
A Cloud Hosted VoIP PBX system is best for businesses with remote teams and growing companies prioritizing flexibility, rapid scalability and minimal IT management with a feature-rich cloud solution.
Designing Your Business Phone System
Consider Your Needs
Before diving into options, take a moment to think about what your business truly needs from a phone system. Think about how many phones you will need, which features are essential for your company and whether you want a fully managed phone system where we handle everything.
Schedule a Free Consultation
Once you have a clearer idea of your needs, the next step is to chat with our experts. We offer free consultations with our technicians to discuss your requirements in detail and help you understand the best options available.
Get Your Quote & Go Live!
After your consultation, we’ll provide a tailored quote for the system that best fits your business. Once you choose your system, we’ll handle the installation with zero downtime, and in some cases, your new phone system can be up and running in a matter of hours!
Which Telephone System is Best For My Business?
Choosing the ideal business phone system is an important decision that can significantly impact your business’s efficiency and ability to grow.
We understand that every business is unique, with distinct communication requirements and future aspirations. That’s why we tailor-make every phone system to meet your exact needs, while keeping in mind your future growth.
For many small business our VoIP products will often be the best solution, providing all the features you need at an affordable price. We can provide high quality VoIP handsets that are easy to use and offer crystal clear calls.
To get an idea of just how cost effective our VoIP services can be, get in touch with our friendly team.
On Premise PBX
As a Grandstream Certified Reseller, we can also help with on premise PBX phone systems. It’s best to talk with our team about the benefits and downsides of this type of system.
Frequently Asked Questions
Considering a new business phone system or an upgrade? Find quick and clear answers to common inquiries about telephone systems.
Why should I choose professional phone system installation?
While some VoIP systems are designed for self-setup, professional installation offers numerous benefits that ensure a smooth transition and optimal performance for your business:
- Expertise & Efficiency: Our technicians have the knowledge and experience to correctly install, configure, and troubleshoot your new system, saving you time and preventing potential issues.
- Seamless Transition: We minimize downtime during the switch, ensuring your business stays connected.
- Optimized Performance: We ensure proper network configuration, including bandwidth assessment and Quality of Service (QoS) settings, for crystal-clear call quality.
- Feature Customization: We help you set up and customize all features to best suit your specific workflows and business needs.
- Training & Support: We provide training for your team on how to use the new system and offer ongoing support for any questions or issues that arise.
- Troubleshooting & Maintenance: We can quickly identify and resolve any technical issues, keeping your communication flowing.
- Security Configuration: Proper setup of security measures to protect your communications.
- Future-Proofing: We help you choose a scalable system that can grow with your business and adapt to new technologies.
Choosing professional installation means you can focus on running your business, knowing your telephone system is in capable hands.
Which phone system is the best for small to medium businesses?
The “best” system depends on your specific business needs, size, and budget. Contact us and we will be happy to help you assess your requirements and recommend a tailored solution.
For most modern businesses, Voice over Internet Protocol (VoIP) systems are generally considered the best. They offer significant advantages over traditional landline systems, including:
- Cost-Effectiveness: Lower long-distance charges, reduced hardware needs, and often lower monthly costs per user.
- Scalability: Easily add or remove users and lines as your business grows or shrinks, without expensive hardware upgrades.
- Feature-Rich: Access to advanced features like:
- Call forwarding, parking, and transferring
- Voicemail-to-email/text
- Interactive Voice Response (IVR) / Auto Attendant
- Video conferencing and team messaging
- CRM integrations for enhanced customer service
- Call recording and analytics
- Mobile app compatibility for remote work
- Mobility & Flexibility: Make and receive calls from anywhere with an internet connection on various devices (desk phones, smartphones, computers), supporting remote and hybrid work models.
- Unified Communications as a Service (UCaaS): Our VoIP services offer UCaaS solutions that integrate voice, video, messaging, and collaboration tools into one platform for streamlined communication.
How much does a business phone system cost to set up?
The cost of setting up a business phone system can vary significantly based on several factors including the type of system you want, the number of users or lines, the features you need and the equipment you opt for.
Get in touch with us for a personalized quote. We offer transparent pricing and can provide a detailed quote after understanding your specific needs.
What are the essential features for a business phone system?
A business phone system should include features that enhance communication, productivity, and customer service. Key features we recommend looking for include:
- Auto Attendant/IVR (Interactive Voice Response): Professional greeting and automated menu to direct callers.
- Call Forwarding & Routing: Ensure calls reach the right person or department, even when team members are away from their desk.
- Conference Calling/Video Conferencing: For easy multi-party discussions.
- Mobile App Compatibility: Allow team members to use their business line on their smartphones, enabling remote work.
- Call Recording: Useful for quality assurance, training, and compliance.
- Call Analytics & Reporting: Gain insights into call volume, peak times, and team performance.
- Do Not Disturb (DND) & Presence Indicators: Manage availability and reduce interruptions for focused work.
- Call Queues & Hold Music: Manage high call volumes efficiently and provide a positive caller experience.
- Number Porting: The ability to keep your existing business phone number when switching providers.
Your Local Business Phone System Installers
Based in Cleveland, Ohio, we are your local business phone system installers, and have been doing phone system installs throughout Ohio since 2002.
We’re not just selling office phone systems, we’re providing customized solutions designed to solve your unique challenges and support your growth. That means getting the install done right the first time.
You’ll benefit from our unwavering commitment to reliability, personalized service and a dedicated team always ready to ensure your phone system is seamless and efficient. Our technicians are certified elite structured cabling installers, so you know your office phone system is getting installed using professional grade cabling, by professionally trained phone system installers.
