TRP Voice

Cloud Hosted PBX Systems

For Ohio businesses looking to modernize and streamline their communications, a Cloud PBX (Private Branch Exchange) system is the essential upgrade.

This isn’t just a business phone upgrade. It’s a move to a platform that leverages the power of the Internet (Voice over Internet Protocol or VoIP) for all your business calls and unified communications (UCaaS).

By replacing traditional hardware with a flexible managed service, you benefit from a phone system that is:

  • More reliable
  • Highly scalable
  • Very cost effective.

Upgrade your legacy phone system with our TRP Voice Cloud Hosted PBX system and ensure your team remains professional and productive regardless of their location.

Cloud Hosted VoIP Solutions

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Solving the Problems of Traditional PBX

Traditional, on-site phone systems are often a source of frustration and unexpected expense. They rely on physical servers installed in your office, leading to common problems such as:

  • High upfront costs
  • Expensive maintenance
  • Limited scalability
  • No flexibility

Cloud VOIP solves these issues, offering a powerful and efficient cloud phone system.

Benefits of a Cloud Phone System

Changing your business to a cloud PBX system is not just about avoiding old problems, it’s also about embracing new advantages.

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Quick Setup

Seamlessly transition from your existing phone system, with quick setup and zero downtime.

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Compatibility

Integrates smoothly with your existing SIP phones, including top brands like Yealink and Grandstream.

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Reliable

Maintained in secure data centers so even in the event of local power outages or network issues, your business stays connected.

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Routing

If your internet fails, calls will be automatically rerouted to your computer, tablet, or other device.

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Flexibility

Your phone system is no longer tied to a physical location. Employees can make and receive calls from any location.

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Scalability

A hosted VOIP service allows you to scale up or down by instantly adding new lines, perfect for growing companies.

Essential Cloud VOIP Features

A modern cloud phone system is more than just a way to make calls – it’s a comprehensive communication suite. Our TRP Voice cloud hosted system includes productivity boosting features, including:

  • Professional Voice Menu (Auto-Attendant): Greet callers with a custom message and automatically direct them to the correct department or extension without the need for a live receptionist.
  • Automatic Call Routing: Use advanced rules to ensure calls are routed efficiently, minimizing hold times and missed opportunities.
  • Voicemail-to-Email: Receive all your voicemails as audio files directly in your email inbox, allowing you to listen and respond instantly, no matter where you are.
  • Mobile and Desktop Apps: Seamlessly integrate your business number with your smartphone or desktop for complete on-the-go functionality.
  • Advanced Features: Call recording, conferencing, instant messaging, and reporting tools that give you insights into your call volume and agent performance.
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Customer service team using laptops and a UCaaS

UCaaS: More Than Just a Phone System

While the term Cloud PBX focuses on superior voice calling, our modern TRP Voice cloud platform is actually a full Unified Communications as a Service (UCaaS) solution. UCaaS goes beyond simple dialing to integrate all your business communications – voice, video, messaging, and collaboration – into a single, cohesive platform.

This powerful integration means your employees aren’t switching between disconnected apps for chat, conferencing and phone calls. Instead, the included mobile and desktop apps bring all these tools together, providing a streamlined, productive workspace accessible from anywhere.

By choosing UCaaS solutions, you are implementing a flexible communication system built for your business.

Why Choose Us For Cloud PBX

At TRP Communications, we are not salespeople. We are engineers and technicians who know how technology works and which solutions will work for a business.

Our policy is: “Know how technology works and how to make that technology work for our customers.”

When we investigated the business phone needs in Ohio, it became clear that TRP Voice cloud technology is exactly what local businesses needed. It combines reliable phone calls with superior sound quality – and it is drastically cheaper than conventional phone service.

TRP Voice cloud hosted PBX is a game changer, and we can bring it to your business.

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Cloud Hosted PBX vs. Legacy PBX

Get an overview of the benefits of cloud hosted PBX. For more details see our VoIP comparison.

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Low or Free Maintenance

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Reroute Calls During Outage

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Free Nationwide Calling

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Remote 24/7 Monitoring

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Easy Scalability

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Cloud PBX Frequently Asked Questions

VoIP stands for Voice over Internet Protocol. It is a general term for technologies that use the internet to exchange voice communication without requiring access to the physical copper connections of POTS lines.

With an on-premise system, the server is a physical piece of hardware located in your office’s server room or closet.

With a hosted system, the server lives in a secure data center, and you access it via the internet.

Modern Cloud PBX systems are highly reliable. They are hosted in redundant data centers, meaning there are backup systems in place. Calls can be automatically rerouted to your computer or mobile device in the event of a local power outage, ensuring your business never misses a critical call.

Absolutely! Remote work is becoming increasingly common and there are multiple solutions to accomplish this.

The simplest method is to establish a call forward to your cell phone which can be done through programming on the phone using special codes but there are limitations with this.

Other options include mobile softphones, IP phones that can connect to the home office or SIP solutions. These typically require some more advanced programming and/or licensing.

To discuss your specific needs, contact our engineers who can advise the best solution for you and  your business.

No, not necessarily. Our Cloud system is compatible with many existing SIP phones (like Yealink and Grandstream) as long as they are unlocked.

We’ll verify your equipment during the consultation.

You can also use softphones (apps on your mobile or desktop) to make and receive calls.

Yes. We can port (transfer) your existing local and toll-free business numbers to the new Cloud PBX system seamlessly, ensuring your customers can still reach you without any interruption or confusion.

Yes, this is one of the biggest advantages of Cloud PBX over traditional phone systems.

You save significantly in three main areas:

  • Upfront Hardware: No expensive PBX equipment to buy or finance.
  • Maintenance: No fees for repairs, troubleshooting or technician visits for maintenance, as we manage all updates and upkeep.
  • Calling Rates: Your plan includes unlimited local and long-distance calls for a low, flat monthly rate, eliminating overages and unpredictable bills.

TRP Voice Cloud – Ohio’s Best Cloud PBX System

We can help your business bundle their phone system and voice services into one predictable, fixed cost phone service.

Say goodbye to overages, up charges, and catches. Say hello to TRP Voice, which includes:

  • Unlimited local and long-distance calls
  • 60% savings on monthly phone bill with low flat monthly rates
  • Feature-rich service, keep your existing phone numbers
  • Effortless migration from your current system to SIP trunking
  • Fully managed service
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Get your free personalized consultation & quote today.