Our Cleveland, Ohio based team of technicians works with small businesses and larger companies to develop office phones systems & IT services tailored to your unique needs.
Which NEC PBX Systems Are Affected?
While NEC is dropping support for all on-site PBX systems, there are a few common models likely in use across Ohio state that need immediate attention.
UNIVERGE SV9100 & SL2100
These are the most common models used by midsize and small businesses in the local area. If you use an NEC SV9100 or NEC SL2100 phone system, you are approaching a strict support cutoff on March 31 2030. After that date, NEC will no longer fix bugs or rectify security issues.
UNIVERGE 3C & SV9500
Larger companies using the UNIVERGE 3C software or NEC SV9500 hardware need to start planning a switch now before their contracted service plans run out.
SV9300 Support Ending Even Earlier
Support for the SV9300 model will end earlier, on 31st March 2027. It’s vital that you talk with a telecommunications expert in your area to find out how to keep your business communications running smoothly before then.
Older Models (SL1100, SV8100, Aspire)
If your office has an older SL1100, SV8100 or NEC Aspire unit, you are already operating without help from the manufacturer. NEC stopped supporting these years ago, so finding spare parts usually means an even bigger headache.
Risks of an Unsupported NEC Phone System
Putting off a PBX upgrade might save money today, but keeping an old NEC unit creates bigger problems down the road.
No Security Updates for NEC Firmware
Outdated NEC phone systems no longer receive security fixes. That leaves your office network open to hackers who hijack phone lines to make fraudulent international calls or spy on company conversations.
Hard-to-Find Replacement NEC Parts
When a circuit board or power unit burns out on a discontinued NEC PABX, suppliers won’t have new replacements in stock. You have to hunt for used NEC parts, which are often expensive and come with no guarantee.
Fewer Technicians Trained on NEC
The technicians who know how to wire and fix older NEC PBX systems will diminish. When something goes wrong, finding someone locally who knows how to fix your specific NEC model on short notice will only get harder.
Is Your Office Phone System Affected?
If you manage a business that relies on an NEC PBX phone system, then this announcement affects your company’s operations. You can no longer expand your phone system with new hardware, software updates will soon stop and basic replacement parts are getting harder to find every month.
Relying on aging equipment means that when something breaks, your lines go dead until you can track down a fix.
That’s lost sales and missed business opportunities.
Prepare Now To Replace Your Discontinued NEC PBX System
Waiting until your discontinued NEC PBX system completely dies will turn a simple system change into an emergency. Emergency replacements cost more, cause long delays and result in more stress. Planning your switch ahead of time keeps everything running smoothly. Replace your legacy NEC PBX phone system now and protect your business from unexpected outages.
Discontinued NEC PBX System Alternatives
- Cloud Hosted PBX: By switching to a cloud hosted PBX, you can give your staff helpful modern tools like a remote working phone app or voicemail to email messaging. Plus you often save money in the process.
- New On-Premise PBX: If you still require an on-site PBX system, start planning a transition process to a fully supported, modern system with our expert team. We have options available to suit a variety of needs.
Get A Free On-Site Quote
Our Cleveland, Ohio based technicians provide free on-site quotes to replace discontinued and legacy PBX systems. We work with businesses all over Ohio and surrounding states to help them seamlessly transition from an aging, limited system to a fully featured and cost effective solution – with zero downtime.
Replace Your NEC PBX System Today
The idea of a business phone system change may sound overwhelming, but TRP Communications will handle the entire NEC migration in the background, so your business never misses a customer call.
You don’t have to deal with a distant national call center to replace your NEC hardware. Our local support staff and technicians live and work right here in the area, helping businesses from Cleveland and Akron to offices across Northeast Ohio move off legacy NEC platforms and into phone systems that work for them.
Let’s review your current NEC setup before your equipment fails. We will check your current phone lines, test if your existing desk phones can still be used and build a simple upgrade plan that fits your business and schedule.